About Elite Technology Solutions

Practical IT consulting for small businesses that need reliable technology, stronger security, and straightforward guidance without the complexity of a large consulting firm.

Technology Should Help Your Business Move Forward

Elite Technology Solutions helps small businesses improve the way they use, manage, secure, and support their technology.

My name is Carlos Firpo, founder of Elite Technology Solutions. I bring nearly 30 years of information technology experience, including enterprise technical support, network security, systems administration, Microsoft 365, business automation, and infrastructure troubleshooting.

I have worked with complex technical environments throughout my career, including experience as a Fortinet Technical Support Engineer. Today, I use that background to help small businesses solve practical technology problems without overwhelming them with unnecessary products, jargon, or complexity.

A Practical Consulting Approach

Every business has different needs. Some require help organizing Microsoft 365. Others need a firewall configured correctly, a network problem resolved, a manual process automated, or a trusted consultant who can help them make better technology decisions.

My approach begins by understanding the business problem first. From there, I recommend solutions that are appropriate, maintainable, and aligned with the client’s budget and goals.

To discuss your business and the technology challenges you are facing, submit a consultation request .

IT Consulting Services

Services are designed for small businesses that need professional technical assistance without hiring a full-time internal IT department.

Microsoft 365

Administration and support for Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID, licensing, security settings, and tenant organization.

Business Automation

Streamline repetitive work with Microsoft Forms, SharePoint, Power Automate, automated notifications, approval processes, and digital business workflows.

Fortinet Security

Assistance with Fortinet firewalls, VPN connectivity, configuration review, troubleshooting, security policies, and network protection.

Network Infrastructure

Support for wired and wireless networks, switching, routing, connectivity, performance problems, remote access, and infrastructure planning.

Cybersecurity Guidance

Practical recommendations for identity protection, email security, authentication, backups, endpoint protection, access control, and security best practices.

Technical Support

Remote and on-site assistance with systems, cloud services, network problems, software issues, configuration, documentation, and technical troubleshooting.

Technology Planning

Guidance for upgrades, migrations, infrastructure improvements, vendor selection, cloud adoption, licensing, and long-term technology decisions.

Documentation

Clear documentation for systems, accounts, procedures, network environments, service processes, and operational handoff.

Small-Business IT Consulting

Flexible consulting for organizations that need experienced technical guidance, project assistance, or ongoing support without adding full-time IT staff.

What Clients Can Expect

Clear Communication

Technology recommendations are explained in practical business terms so clients can make informed decisions.

Personalized Service

Clients work directly with the consultant responsible for understanding and addressing their technology needs.

Right-Sized Solutions

Recommendations are based on the actual requirements of the business rather than unnecessary complexity or excessive spending.

Let’s Discuss Your Technology Needs

Whether you need assistance with Microsoft 365, cybersecurity, Fortinet, networking, automation, or general IT support, the first step is a conversation about your business and the problem you are trying to solve.

Submit a Consultation Request
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